I thought this was
worth addressing as I often get clients who ask me questions about “Google” and
it sometimes takes me a while to figure out exactly what issue they are having.
This is why it can be
confusing:
Google itself has
grown into a really large company. They are, of course, well known for the Search
Engine that they introduced back in 1998.
There are other Search
Engines that allow us to find things on the World Wide Web; Microsoft makes its
own search engine, Bing, and there are others, such as Yahoo’s search engine,
but Google is still the most popular.
Due to its popularity
it became simply known as “Google” although technically it is “The Google
Search Engine” or the search engine made by Google
Google as a company
has grown tremendously and now creates many many apps and tools:
Google Chrome
Google Maps
Gmail (the G in Gmail stands
for Google)
Google Docs
Google Books
Google Keep
Google Drive
Google Calendar
Google Translate
Chromecast
To name only a few!
Google also now owns
YouTube
And Google now owns
Blogger, the service that hosts blogs such as the one you are reading this
information on.
That is why your Google
account can log you into all those apps and sites.
Among the most popular
of all Google products, aside from its Search Engine, is Chrome, the Google
owned web browser.
A web browser
is the software on your computer that allows you to view web pages.
A search engine
helps you to find the content you want from within all those pages
You can use any or all
of the popular Web Browsers:
Edge (the newest web
browser made by Microsoft, which replaces Internet Explorer)
Firefox, made by
Mozilla.
Safari, made by Apple.
And Chrome, made by
Google.
(and some other lesser
known ones)
If you are looking for
technical assistance it can help to narrow down what it is that you need help
with by knowing what you are asking about.
If you say “I can’t
find Google” have you lost a shortcut to Google’s search engine?
Or are you looking for
Google Chrome, the web browser made by Google?
Or maybe some other
Google app?
So here is the bottom
line:
Google is a huge
company.
Google is commonly
used as the name of the very popular search engine made by that company .
Chrome is actually the
name of the web browser made by Google.
Let me illustrate
If you need help to
find something in your pantry and you say you are looking for “the Heinz”
You might well be
looking for ketchup, but you could also be looking for soup, or mustard, or
beans, or any of the dozens of products made by Heinz.
So, it helps to narrow
down your terminology.
The same is true if
you are asking for help with “Google” You’ll find it less frustrating trying to
get the help you need if you can narrow down your issue to the particular Google
product you want help with.
Hopefully this helps
with the terminology – and maybe too you’ll be inspired to check out some of the
other great Google apps.
I use Google maps all the
time but I also really like Google Keep.
If you aren’t familiar
with Google Keep search for it using “Google” and watch some YouTube videos
about it.
All part of the Google
service J
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